Frequently Asked Questions
Everything you need to know about shopping at Elmer's
What is Elmer's shipping policy?
We offer standard shipping on all orders, with free delivery for purchases over $100. Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
How can I return an item?
If you are not completely satisfied with your purchase, you can return unworn items with original tags attached within 30 days of delivery for a full refund or exchange.
How do I determine my size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my order?
Yes, once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At Elmer's, we are committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled polyester, and fair-labor practices.